Privacy Policy

1. Who We Are

OZ Truct Pty. Ltd. (ABN 74 703 383 475) provides professional business and consulting services from Melbourne VIC. This policy explains how we handle personal information collected through this website and in the course of providing our services. Questions about this policy may be directed to ceo@oztructltd.online.

2. The Australian Privacy Principles

We are bound by the Australian Privacy Principles (APPs) contained in Schedule 1 of the Privacy Act 1988 (Cth). The APPs govern how organisations collect, hold, use and disclose personal information, and give individuals rights to access and correct the information held about them.

3. Information We Collect

Depending on how you interact with us, we may collect:

• Your name, email address and business details when you submit an enquiry or a quote request;
• Information about your business needs and the services you are interested in;
• Correspondence and records of communications between us;
• Technical information such as browser type and pages visited, collected through standard website analytics.

We will only collect personal information by lawful and reasonable means, and only where it is reasonably necessary for our business functions and activities.

4. How We Use Your Information

We collect, hold and use personal information to:

• Respond to enquiries and provide quote requests;
• Deliver our professional business and consulting services;
• Manage our business relationship with you, including record keeping and invoicing;
• Improve the content and functionality of this website;
• Comply with our legal and regulatory obligations, including those relating to our Australian Business Number.

We will not use or disclose your personal information for any purpose other than the primary purpose of collection, unless you consent or an exception under the APPs applies.

5. Disclosure of Personal Information

We do not sell or trade personal information. We may disclose information to service providers who assist us with our business operations (such as website hosting or email services), provided those providers handle the information in accordance with the APPs. We will not disclose personal information to overseas recipients unless reasonable steps are in place to ensure the recipient does not breach the APPs.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes appropriate technical and organisational measures. When personal information is no longer required, and retention is not required by law, we will take reasonable steps to destroy or de-identify it.

7. Access and Correction

You may request access to the personal information we hold about you, or request correction of information that is inaccurate, out-of-date or irrelevant. Requests can be sent to ceo@oztructltd.online. We will respond within a reasonable period. There is no charge for a request, but we may apply a reasonable charge for providing a copy of the information in certain circumstances.

8. Cookies and Analytics

This website may use cookies and similar technologies to understand how the site is used and to improve user experience. You can adjust your browser settings to refuse cookies, though some features of the site may not function fully as a result.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at ceo@oztructltd.online with details of your complaint. We will investigate and respond within a reasonable time. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page.

Policy effective date: 1 January 2024